When you visit this website or submit a sourcing request, we may collect information that helps us understand your inquiry and respond professionally. This may include your name, company name, email address, phone or WhatsApp number, country or region, project type, product requirements, attached references, and any message you choose to send.
We may also collect basic technical information such as browser type, device type, pages visited, approximate location based on IP address, referral source and website interaction data. This information helps us understand website performance and improve user experience.
We use submitted information to review sourcing requirements, reply to inquiries, prepare quotations or sourcing suggestions, coordinate supplier search, support project communication, improve our website and maintain business records.
We may also use non-sensitive inquiry information to understand customer needs, improve our services and develop better content for overseas buyers interested in furniture sourcing, FF&E procurement, factory verification, quality control and export coordination.
3. Cookies, Analytics and Website Performance
This website may use cookies or similar technologies to improve browsing experience, remember preferences and understand how visitors use our pages. Analytics tools may help us review traffic sources, page performance and general visitor behavior.
You can usually control or disable cookies through your browser settings. Disabling cookies may affect some website functions, but the main content of the website should remain accessible.
4. Information Sharing
We do not sell personal information. We may share necessary inquiry details with trusted suppliers, logistics partners, service providers or professional advisers when it is required to evaluate a sourcing request, prepare project communication, support export coordination or comply with applicable obligations.
When sharing project information with suppliers or partners, we aim to limit the information to what is reasonably necessary for the sourcing or procurement process.
5. Data Security and Retention
We take reasonable steps to protect submitted information from unauthorized access, misuse or loss. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We keep business inquiry information only for as long as reasonably necessary for communication, sourcing follow-up, project records, legal compliance or legitimate business purposes.
6. Your Rights and Choices
Depending on your location, you may have rights to access, correct, update or request deletion of certain personal information. You may also ask us to stop using your information for non-essential communication.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.
7. International Communication
E-REACHING works with international buyers and China-based suppliers. By submitting an inquiry, you understand that your information may be processed or communicated across different countries or regions when necessary for sourcing, supplier communication, quality control or shipment coordination.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Company: FOSHAN E-REACHING TRADING CO., LTD.
- Email: sean.zou@e-reaching.com
- WhatsApp: +86 137 9860 8320
- Address: No. 37 Zhen'an Road, Lecong Town, Shunde District, Foshan, China
Note: This Privacy Policy is provided for website transparency and customer communication. Please review it with a qualified legal adviser before final publication if your business requires jurisdiction-specific compliance.
